Through design, I help your customers to better understand and utilize your digital and physical products:
that shape the touchpoints between you and your users.
Or keep on scrolling to see some projects.
Streamlining Solar Home System Maintenance
How might we empower local technicians to maintain solar home systems in rural Africa?
Mobisol distributes and services PV solar systems for rural households and small businesses in East Africa. The former servicing process was based on phone calls and excel-sheets – prone to errors and not suitable once Mobisol’s operations scaled up. So the goal was to create a smartphone application for it’s staff. The app also assists technicians in the maintenance process and provides tools to better interact with the customer, making the most out of this powerful touchpoint.
A Smarter Solar Home System
Utilizing East Africa’s growing smartphone coverage to establish a new channel of communication between Mobisol and their solar home system customers.
With more and more smartphones in the hands of Mobisol’s solar home system users it was only logical to add these powerful devices as a new gateway of information and interaction to Mobisol’s services. The app allows customers to get immediate updates about their system, payments and offers. Most importantly the application aims to replace a clunky and error-prone sms-based communication method. With many customers being of low tech-literacy we aimed for a simple yet trustworthy design that empowers the user rather than overwhelms with unnecessary information.
To bring these benefits to a bigger audience of pay-as-you-go service providers it is also now part of the → Paygee Ecosystem.
Simplifying Microscopy for Everyone
The clip-on microscope and smart image recognition software transform your smartphone into a powerful tool to analyze samples in seconds, wherever you are.
A young research group at TH Wildau had developed a solution that empowers any smartphone user to become a microscopy analyst. By combining a fairly low-tech hardware extension with smart algorithms and cloud services, Oculyze performs analysis for health and food-industry that had been costly and time-consuming up till now.
Together we worked out requirements and a design direction for the young start-up and their application.
I provided the team with fundamental branding and an app-design, as well as interactive prototypes to lay out a basis for their further product development. Since it’s founding, Oculyze has grown steadily and received multiple awards for their service product.
The certified medical app → M-Sense against headaches and migraines empowers people to discover personal trigger factors and learn how to avoid attacks.
I helped the start-up to integrate therapy functionalities and design the behaviour of the newly integrated chatbot.
Educating future innovators
Together with Klara Lindner i help students from and professionals to better understand complex problems, define design challenges and create prototypes to communicate potential solutions.
The non-profit project Allerorten [everywhere] wants to engage the way we think about housing needs and living space in a tangible and open-minded way.
Our prototype “OTTO” allows us to create a year-roundly habitable space at various, even hardly accessible locations, and let people define it’s form and function through their individual use.
OTTO itself is under constant development and is iteratively designed to allow diverse stakeholders have a tangible discussion about the idea of mobile living spaces and their purpose in our ever changing global society. Allerorten does not provide a technical solution but rather a co-creational approach to design and architecture.
Fuelling Regional Airports
Boiling down the B2B purchase funnels for jet-fuel.
To provide an easier and more reliable access to fuel and maintenance products I created an extensive set of wireframes to tackle the B2B aviation purchase funnel as well as it‘s CMS in the background. Interactive prototypes then helped us to discuss the use cases with the client and end-users.
Creating experiences on the intersection of physical space and digital media
In collaboration → Potsdam Museum, we dealt with creative struggles of censored artists during in the former German Democratic Republic.
A life-sized room, consisting of rear-projected surfaces, can completely change it’s appearance according to the different stories we captured in interviews, wrapping visitors effectively in the context of that time.
To further engage with the protagonists the visitor can interact with objects inside the room and influence the narration.
Designing the encounter between people and the remote digital alter-ego of a life tree.
For this project with Neubau Berlin, one of Berlin’s finest type studios, we created a remote representation of a tree to celebrate the release of their high-detail tree-library → Neubau Forst. Sensors pick up physical data at the actual tree’s location while it’s digital representation is visually modified according to the sensor’s input hundreds of kilometers away. The avatar will react to passersby, wind, noise and more.
Crafting the bridge between Smart TVs & handheld devices
At FAME I designed explorative prototypes for e.g. EU-research projects as well as commercial products of renowned industry clients. FAME’s expertise are multiscreen interfaces to gap all kinds of screens and devices.
I was responsible for interaction concepts, wireframing, prototypes and visual designs of various mobile, smart-tv and multiscreen applications, working closely with the team of developers as well as the marketing department.
UX · UI · Service Designer
I help companies to create digital and physical interfaces, shape seamless services and give them the good looks they deserve.
In collaboration with my ↓ friends I also provide design consultation and workshops for small and big teams.
Working with Friends
To serve a greater field of clients from design research to service design and workshop facilitation we formed the collective Lovolab.
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